CRM system development

Custom CRM development for your business on the most advanced PHP Laravel framework

CRM system development
CRM system development

A CRM system is software that no mature business can do without.

By qualitatively implementing CRM in the company's work, the business improves analytics of sales and marketing, increases the flexibility of working with clients, optimizes business processes and minimizes the impact of human factor on the results.

Ready-made CRM solutions, represented in large quantities on the market, not always meet the objectives of a particular business and require considerable revision, which increases the cost of using this software.

Custom CRM development, in turn, involves the creation of a CRM-system from scratch, adapted specifically to your business processes, and this investment is more profitable and viable for the company in the long term.

Why choose us?

Benefits of working with us

Yes, we are different

A personal solution.

We do not use any boxed solutions, and create a system that solves the needs of your business. Every field, every module, every function will be in its place, you will not need to "fit" your desires to an already ready-made system, which were developed for resale to the mass market.

Security.

CRM will be placed on your server, setting up the server environment and provide all the security measures regarding data storage, hacking protection, etc.

Ease of external integrations

Any restrictions on the integration of external software are absent in the case of development of personal CRM-systems. Phone services, sms-services, payment systems, API of courier services, mail servers, etc. - any integration is available for implementation.

Warranties and after-sales service

We are well familiar with cycles of new software implementation, so we will handle all stages of implementation and training as smoothly as possible, provide warranty technical support and carefully polish any rough edges that may arise, as well as gladly support the project after it goes into production.

Questions and answers

The key value of using a CRM system in business operations is collecting data about sales and marketing, and systematization of data for further analysis and quality decision-making. A properly configured and implemented CRM will enable the manager to: 1. to digitize the sales funnel (total sales funnel, individual manager funnel, sales funnel by current customers, sales funnel by products, funnel by CA segments, funnel by engagement channels); Track the dynamics of activity and workload of the sales department and individual managers or departments; 3. to improve the process of workflow (within the company and externally, with clients and contractors); 4. Evaluate the efficiency of marketing; 5. To collect and to analyze the data on activity of separate clients and to understand better their target audience, and to improve the quality of interaction with each separate segment of clients with whom the business works.
1. The development of CRM, as well as any high-quality software, which the company plans to use for years, always begins with the development of terms of reference for CRM. According to the clients of IC Studio, the development of ToR is one of the key factors of success of cooperation with us, because during the development of ToR we study the business, internal and external processes and design a system tailored to achieve the objectives of a particular company. Developing quality ToR for CRM - is like laying the foundation for the future building: the more we know about the objectives of the building, the more solid foundation we will build. In the development of TOR for the CRM development are actively involved project manager, who leads the project, business analyst, prototypist, developer, as well as the team of responsible persons from the client. 2. Creating the architecture of CRM, which allows you to collect in one picture all the wishes regarding the future CRM-system, and the relationship between sections and functions. During the architecture creation phase we work with the prototypist, developer and business analyst to provide the best scenario for the implementation of the CRM functional, which is suitable for a particular business, taking into account the peculiarities of its business processes. 3. CRM development - the stage of direct creation of CRM for this particular client. Here are actively involved in the work of such specialists as: backend developers, frontend developers, project manager, testers. Testing the finished product and the integration of the CRM with the company's website. After the active development phase of CRM, and before its implementation in the work of the company, we thoroughly test all the functional for compliance with the terms of reference, as well as for serviceability. 5. Training the customer's team to work with CRM. 6. Technical support and implementation of modifications if necessary. The first month of technical support is free of charge, which is an essential stage of the post-sales service in IC Studio.
Potfolio

Projects and cases

Each of our works is a unique project in terms of functionality and requirements, consisting of hundreds or thousands of functions.

What our clients say about us

Client's feedbacks

Boasting is not good, but very nice. Especially for a job well done.

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From acquaintance and delivery of the project to post-warranty service

How we work?

What are our next steps

Identification of needs and goals of the project

Our task is to identify business needs, systematize requirements. We will carefully consider all your ideas and wishes.

Coordination and approval of the strategy

Agreed ideas and tasks take shape and form in the form of technical specifications and prototypes.

Service implementation

Fulfillment of the set tasks and goals

Postproduction support

Post-production guarantee and support

We were entrusted with their projects

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