Cases

Pawnshop & Lending

GOLDEN LOMBARD

CRM→ONLINE CABINET→CRM

✓ Cash desk up to date

Renewal and redemption — online ✓ Agreement and record in CRM

From internal CRM to digital customer self-service

A CRM that grew into an operational control layer for a pawnshop & lending business — bringing financial clarity, safer workflows, compliance and online customer operations into one system.

Up-to-date cash desk
Agreements and payments recorded
Online operations without duplicate entry

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HVAC · Commercial & residential climate equipment

HVAC E-COMMERCE

AI assistantOnline · 24/7

24/7AI

AI assistantOnline

Customer

I need an air-conditioning solution for a three-bedroom apartment

AI assistant

Which rooms need cooling?

Living roomLiving room + bedroomAll 3 rooms

AI qualification

Information requestAnswer immediately · 24/7

Purchase intentManager receives context →

Scaling customer operations during peak demand

How to scale sales team capacity during peak season without proportional headcount growth — an assistant integrated into the online chat and sales funnel.

Sales reps stopped spending time on routine info queries and focus strictly on purchase-ready leads
Sales conversations start with prepared context — reps see client interests, questions asked, and viewed alternatives
Customers get instant answers to routine questions and can submit requests 24/7

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Children's Camps & Education

AKTIVISTS

OperationsDocumentsCheck-inFamily dataWalletFinance

Demo dataOne connected operational flow

ERP EVOLUTION25+ countries every year

FOUNDATION

Documents

Questionnaires

OPERATIONS

Check-in

Family data

Wallet

VISIBILITY

Planning

Finance

One ERP, evolving season after season

From order tracking to an operational platform for camp management

A multi-year ERP that became the operational backbone of an international children's camp organisation — connecting registrations, payments, documents, check-in and team coordination into one calm, structured workflow.