Cases

Renewal and redemption — online ✓ Agreement and record in CRM

A CRM that grew into an operational control layer for a pawnshop & lending business — bringing financial clarity, safer workflows, compliance and online customer operations into one system.

Up-to-date cash desk
Agreements and payments recorded
Online operations without duplicate entry

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Children's camps & education

Aktivists — operational ERP

A multi-year ERP that became the operational backbone of an international children's camp organisation — connecting registrations, payments, documents, check-in and team coordination into one calm, structured workflow.

Reduced operational chaos during arrivals
Faster check-in processes
Less manual coordination

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Equipment repair & field serviceDiscovery case

Amrita Service — operational debt discovery

A discovery & design engagement for an equipment-repair business running ‘between systems’. We mapped three sources of operational debt and designed a unified operational model — partially implemented, then paused on the client's budget.

Quick-service order time cut from minutes of manual coordination to one continuous digital flow
Fewer manual handoffs between departments
Less dependency on individual employees

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B2B E-Commerce • HVAC & Climate Equipment

AI Assistant for Lead Qualification & Customer Support

How to scale sales team capacity during peak season without proportional headcount growth — an assistant integrated into the online chat and sales funnel.

Sales reps stopped spending time on routine info queries and focus strictly on purchase-ready leads
Sales conversations start with prepared context — reps see client interests, questions asked, and viewed alternatives
Customers get instant answers to routine questions and can submit requests 24/7

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Cases

Golden Lombard — lending CRM

Aktivists — operational ERP

Amrita Service — operational debt discovery

AI Assistant for Lead Qualification & Customer Support